I have been to this kennel twice now and NEVER AGAIN!! The staff are all very friendly and helpful but the owner is a complete trainwreck. Twice she stumbles over from her house in PJ’s and hair a mess at around 11:00am, after making us wait almost 15 minutes. Then she stands in front of us and talks on her cell phone for almost 10 minutes, giving us the brush off.
I also found her to be very uncooperative. She spent a large portion of our second visit complaining about her monetary problems (which, if you’ve seen the place, there are clearly none) and Revenue Canada. I thought the whole conversation was in poor taste. The customer service is very sub par and I would never recommend this place. There are far better places for a much more reasonable price and none of the unprofessional whining that accompanied our LAST visit.
Xanthippa's Chamberpot 
November 25, 2013 at 22:06
I have been to this kennel twice now and NEVER AGAIN!! The staff are all very friendly and helpful but the owner is a complete trainwreck. Twice she stumbles over from her house in PJ’s and hair a mess at around 11:00am, after making us wait almost 15 minutes. Then she stands in front of us and talks on her cell phone for almost 10 minutes, giving us the brush off.
I also found her to be very uncooperative. She spent a large portion of our second visit complaining about her monetary problems (which, if you’ve seen the place, there are clearly none) and Revenue Canada. I thought the whole conversation was in poor taste. The customer service is very sub par and I would never recommend this place. There are far better places for a much more reasonable price and none of the unprofessional whining that accompanied our LAST visit.
November 26, 2013 at 10:20
I’m so sorry your experience was so unpleasant…